Jey (Jeeun) Yoo

Product Designer

shaping

clarity

at scale

for

{complex systems}

across

Consumers,

Cloud

&

Emerging-tech

Previously @ Microsoft, Avanade
5+ years industry work experience in tech

Jey (Jeeun) Yoo

Product Designer

shaping

clarity

at scale

for

{complex systems}

across

Consumers,

Cloud

&

Emerging-tech

Previously @ Microsoft, Avanade
5+ years industry work experience in tech

Incentivizing Tidy Parking for Scalable Compliance & Rider Loyalty

Designed a reward-based system to motivate proper parking behavior, enabling scalable compliance while delivering a personalized, brand-aligned rider experience.

B2C

Business-Aligned UX

Cross-Functional

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Incentivizing Tidy Parking for Scalable Compliance & Rider Loyalty

Designed a reward-based system to motivate proper parking behavior, enabling scalable compliance while delivering a personalized, brand-aligned rider experience.

B2C

Business-Aligned UX

Cross-Functional

Learn more

Incentivizing Tidy Parking for Scalable Compliance & Rider Loyalty

Designed a reward-based system to motivate proper parking behavior, enabling scalable compliance while delivering a personalized, brand-aligned rider experience.

B2C

Business-Aligned UX

Cross-Functional

Learn more

From Technical Escalation to UX Strategy at Microsoft Japan

Resolved 100+ enterprise support cases/month across APAC, then translated recurring partner pain points into 30+ UX and product proposals—10+ adopted into the engineering backlog.

B2B

Enterprise Support

SQL BI & Troubleshooting

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From Technical Escalation to UX Strategy at Microsoft Japan

Resolved 100+ enterprise support cases/month across APAC, then translated recurring partner pain points into 30+ UX and product proposals—10+ adopted into the engineering backlog.

B2B

Enterprise Support

SQL BI & Troubleshooting

Learn more

From Technical Escalation to UX Strategy at Microsoft Japan

Resolved 100+ enterprise support cases/month across APAC, then translated recurring partner pain points into 30+ UX and product proposals—10+ adopted into the engineering backlog.

B2B

Enterprise Support

SQL BI & Troubleshooting

Learn more

Designing Transparency into Opal’s Credit-Token AI Model

Redefining the AI agent interaction to make token usage and decision logic transparent—building user trust through clear, explainable design

B2B

AI Transparency

Credit-Token Model

User Trust

Learn more

Designing Transparency into Opal’s Credit-Token AI Model

Redefining the AI agent interaction to make token usage and decision logic transparent—building user trust through clear, explainable design

B2B

AI Transparency

Credit-Token Model

User Trust

Learn more

Designing Transparency into Opal’s Credit-Token AI Model

Redefining the AI agent interaction to make token usage and decision logic transparent—building user trust through clear, explainable design

B2B

AI Transparency

Credit-Token Model

User Trust

Learn more

Adaptive AI Agent Coach for Neurodivergent Tech Workers with ADHD

Built a personalized AI agent using Microsoft AI Agent to support ADHD-related focus, energy, and communication—empowering neurodivergent tech workers through adaptive, in-the-moment guidance.

B2B

Azure AI Agent

System Prompt

Adaptive UX

Learn more

Adaptive AI Agent Coach for Neurodivergent Tech Workers with ADHD

Built a personalized AI agent using Microsoft AI Agent to support ADHD-related focus, energy, and communication—empowering neurodivergent tech workers through adaptive, in-the-moment guidance.

B2B

Azure AI Agent

System Prompt

Adaptive UX

Learn more

Adaptive AI Agent Coach for Neurodivergent Tech Workers with ADHD

Built a personalized AI agent using Microsoft AI Agent to support ADHD-related focus, energy, and communication—empowering neurodivergent tech workers through adaptive, in-the-moment guidance.

B2B

Azure AI Agent

System Prompt

Adaptive UX

Learn more

Explore Lab

Showcasing my Passion for Cloud & Emerging-tech

Explore Lab

Showcasing my Passion for Cloud & Emerging-tech

Explore Lab

Showcasing my Passion for Cloud & Emerging-tech

Azure Machine Learning

ML-Powered A/B Testing System

Designed and tested a predictive A/B testing pipeline using Azure ML + Power BI—enabling faster, insight-driven UI decisions for B2B products with limited data or time

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Azure Machine Learning

ML-Powered A/B Testing System

Designed and tested a predictive A/B testing pipeline using Azure ML + Power BI—enabling faster, insight-driven UI decisions for B2B products with limited data or time

Learn more

Azure Machine Learning

ML-Powered A/B Testing System

Designed and tested a predictive A/B testing pipeline using Azure ML + Power BI—enabling faster, insight-driven UI decisions for B2B products with limited data or time

Learn more

Sentiment Analysis

AI + Power BI: Sentiment Analysis

Built an AI-powered sentiment analysis data report using Azure AI and Power BI to turn Amazon reviews into actionable insights and analysis.

Learn more

Sentiment Analysis

AI + Power BI: Sentiment Analysis

Built an AI-powered sentiment analysis data report using Azure AI and Power BI to turn Amazon reviews into actionable insights and analysis.

Learn more

Sentiment Analysis

AI + Power BI: Sentiment Analysis

Built an AI-powered sentiment analysis data report using Azure AI and Power BI to turn Amazon reviews into actionable insights and analysis.

Learn more