Hi - I'm Jey🌟


I’m a Product Designer who turns complexity into clarity. With a background in design, cloud computing, and emerging technologies, I create experiences that drive real impact for both users and businesses.

I take initiative, own the process end to end, and stay deeply curious. When new technologies emerge, I dive in through hands-on labs to understand their potential. (See my experiments).

My strengths lie in resilience and authenticity. With a multidisciplinary, international background, I bring diverse perspectives to the table and collaborate best in fast-paced, cross-functional teams.

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Career Milestone

Career Milestone

Career Milestone

UX Designer / Makeability Lab

Sep 2024 - Present

3+ features

Designed and prototyped 3+ accessibility-focused features

3+ features

Designed and prototyped 3+ accessibility-focused features

3+ features

Designed and prototyped 3+ accessibility-focused features

AR & Computer Vision

Conducted AR and computer vision research to design data labeling tools for low-vision users

AR & Computer Vision

Conducted AR and computer vision research to design data labeling tools for low-vision users

AR & Computer Vision

Conducted AR and computer vision research to design data labeling tools for low-vision users

Team Lead Technical Support Advisor / Microsoft, Data & AI Hybrid BI

Oct 2020 - Dec 2023

100+ cases/month

Handled 3–6 cases/day vs. global avg of 1–2—driving fast, reliable resolutions with high impact.

100+ cases/month

Handled 3–6 cases/day vs. global avg of 1–2—driving fast, reliable resolutions with high impact.

100+ cases/month

Handled 3–6 cases/day vs. global avg of 1–2—driving fast, reliable resolutions with high impact.

18 Support Engineers

Became Technical Advisor in 1.5 years—led Japan & Australia team, mentoring peers and improving team operations.

18 Support Engineers

Became Technical Advisor in 1.5 years—led Japan & Australia team, mentoring peers and improving team operations.

18 Support Engineers

Became Technical Advisor in 1.5 years—led Japan & Australia team, mentoring peers and improving team operations.

3+ Global Partners

Supported Japan, Korea, and APAC partners in 3 languages—delivering technical solutions across global partners at scale.

3+ Global Partners

Supported Japan, Korea, and APAC partners in 3 languages—delivering technical solutions across global partners at scale.

3+ Global Partners

Supported Japan, Korea, and APAC partners in 3 languages—delivering technical solutions across global partners at scale.

System Integrator / Avanade, BI

April 2019 - Oct 2020

Full-cycle System Integration

Managed full system Integration, QA testing, and release support for BI tools

Full-cycle System Integration

Managed full system Integration, QA testing, and release support for BI tools

Full-cycle System Integration

Managed full system Integration, QA testing, and release support for BI tools

Optimized Cloud Infrastructure

Improved IaaS application performance and supporting release & deployment activities

Optimized Cloud Infrastructure

Improved IaaS application performance and supporting release & deployment activities

Optimized Cloud Infrastructure

Improved IaaS application performance and supporting release & deployment activities

Outside Work

Outside Work

Outside Work

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